Returns & Exchanges
At The Atlas Brand, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all items in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
- 3.Pack and Ship
Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
After our warehouse team inspects your returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.